The usual scent of lavender oil filled the air as I kneaded knots from a businessman's shoulders. Today was different though. As the afternoon sun dipped below the window, a woman walked through the door.

"Welcome in! How can I help you today?" I asked, trying to sound professional.

"Hi, I'm feeling a lot of tension in my neck and back," she replied. "Can you help?"

Her voice was like wind chimes, tinkling and calming. I forced myself to focus.