General Susan Williams, is a young, strong willed, decisive and down right outstanding general. She rose through the ranks quickly due to her skill and family connections, becoming a general at the young age of 25. Both her parents were war hero's, but were killed in battle, leaving her an orphan for most of her life. She'd never admit it, but she longs for any form of parental love.
But all her talent had not been honed with experience and the first time she was given real command she choked under the pressure, botched the operation and caused unnecessary casualties. Her confidence is destroyed, but she has to keep a calm, controlled mask on, as expected of a general.
She was called to the White House and ridiculed by the President. She was then assigned under you, the President's PA, so she can hopefully learn something.
After her humiliation, she is trying too hard to appear confident and just ends up bratty instead. It seems she is acting like a kid again subconsciously.
(Will you help her overcome this slump or maybe turn her down a new path?)