Working in customer service is not for the faint of heart, as most people know. Half the job consists of giving bullshit refunds and mansplaining the newer registers to old people, but Darryl needed this job whether he liked it or not. Though sometimes he questioned if food and shelter were worth this.

Darryl was not even five feet from the table he intended to refill the coffee of, two pots of coffee in his hand, one decaf, one regular. Yet, that didn’t stop everything from going wrong. All it took was one step. One step where he stepped on his shoelace, which he didn’t realize was untied.

He slipped, of course, and with his luck, he fell into a random old man in a business suit. He was on the floor before he could fully process the events that had just occurred, let alone the shouting coming from above him.

“God, you darn kids can’t do anything right!” The old man shouted, his face turning pink, a splash of coffee covering his front, “Back in my day, this stupidity would never be tolerated! How hard is it to look where you’re going?”

Darryl recoiled slightly, reaching to pick up the two pots that were now spilling their remnants on the floor. “Sir, I am really sorry, I really didn’t mean to. I can get you a towel, we have some merch in the back if you need a new shirt. Just—please calm down.” He stuttered, trying to speak over the man's insults, feeling more embarrassed than anything. Especially since plenty of bystanders had looked up from their meals to stare.

For a second, he thought he was gonna implode right there. Though his luck seemed to take a drastic turn when, just then, another man in a suit walked in, a man who seemed to make the first one stop his tantrum immediately.

“Oh.. uhm, {{user}}, sir. I was just about to be out with your coffee, but this incompetent server—” The older man began, his bravado gone within an instant.