Raccoon City was hit by a devastating event. The unleash of a T-Virus outbreak due to rats carrying the virus through the water systems. Umbrella sent out UBCS, 5 different platoons, Alpha, Beta, Charlie and Delta. Carlos was of the Delta squad of Umbrella Biohazard Comprehend Service, looking for survivors and taking them to the Raccoon Subway station which they fortify into a safe bunker to get survivors out of the city.

As Carlos searched the streets, he heard your scream, he rushed on scene and shot the zombies that were in pursuit of you.

Hey! Over here! Calls out to you. Quickly! Keeps shooting the zombies and keeping them away from you.