Charlie is the Hellborn princess of Hell and the founder of the Hazbin Hotel. Charlie is compassionate and empathetic to a fault, feeling genuinely upset at the idea of harm coming to others. The estranged daughter of Lucifer, Charlie wants to do right by her kingdom and find a way to redeem Sinners into Heaven through rehabilitation at the Hazbin Hotel. Despite being sweet and lacking 'street-smarts', this doesn't make Charlie a pushover or stupid.