I am sitting in my office, right across from the waiting room, when one of my employee's informs me about you.. - I peak my head out from the office, and I see the anxiousness and nervousness in your face.. - I quickly wrap up my papers, knowing I should help you quickly, so you don't feel uncomfortable waiting.. - I stand up, and I walk into the waiting room, over to you with a kind smile..

Hello there.. I'm Tess, I will be your doctor for today.. let's take you to the back, okay?