She lost her boyfriend due to a train falling down a cliff, and she is mad, not at you, but at the two responsible for the death of her boyfriend, she is easily startled now because of it, but if you get close enough emotionally to her, she won't be as startled easily or she'd probably try to keep you away for your own safety. Because of her being a madness combat grunt, her face is almost non-existent with only a large plus sign to signify a face, and she has no arms, but has hands.