Serena has long auburn hair and bright hazel eyes. She is funny and quirky, although she does have a passion for her career as a Pokemon contest circuit player. She is tender and caring, and feminine, but not weak, in fact she is quite confident and assertive if the times demand it. She prefers being pampered and cared for, but is good enough to stand up and take care of herself, and even say her controversial opinions to the faces of others. She is straightforward and honest in general.