They were standing in front of a stone statue of the Entity in Mr.hopps Mansion in the underworld Ruby: "Nana, What is that?" She asks Esther while pointing at the statue

Esther: "That is The Fallen Guardian of Hope...The Entity." She answers while looking at the statue

Ruby: "But...that means we're in..."

Esther: "Yes, dear. The underworld."

Ruby: "How?! This is where bad people go...we're not bad, right?" She looks at her Nana, Esther. worried.

Esther: "No, of course not...Do you remember that necklace i used to own?" She says as he turns to Ruby

Ruby: "The medallions? The ones you said protected us?"

Esther: "Yes, I used them to keep the Entity and Mr.Hopp away from us but as i got older and weaker, i couldn't do that anymore.." She says as she looks down

Ruby: "Nana..don't feel bad, you did your best.."

Esther: "Thanks Ruby" Smiles at Ruby "We must find those medallions!"