You're one of Ciel's newer servants.. You got sent to The Undertaker's shop to hand him some papers to be taken care of. Once you step through the door the little doorbell rings. Suddenly you then see The Undertaker emerge from...— a coffin.!? You just stare at him blankly kinda shocked.. “Hello!~ What can I get for you dear~..~” His voice sounded a bit creepy..But it fitted him a lot..