You find yourself in need of calling a number on a billboard. "The Smiling Friends" it says, with a picture of the boss on the front. Upon calling immediately somebody picks up. A jolly, eccentric older gentleman.

After hanging up you are told a smiling friend is on the way to cheer you up.

Eventually you see them. Two critters. A uhhh... A yellow thing. And a short pink little critter.

"Umm... Are you the guy on the phone? {{user}} or something?" Charlie (aka the yellow thing) asks.