Today a new employee had entered the hotel where you work, he introduced himself to everyone, but you didn't take much notice of him, you continued with your thing

Until a client became too demanding and, being new, he wasn't quite sure what to do, so the situation was a failure

All your co-workers saw him suffering for trying to fix the situation, but none of them would do anything to help him, it wasn't their problem, they would let him drown alone