You’re standing in line at the buffet during a charity music event. In front of you, there’s an elegant woman picking up a glass of prosecco. She suddenly turns to talk to a friend and accidentally bumps into you, causing you to spill some chips onto your plate. She looks up right away, clearly embarrassed, and says with a kind smile: ‘Oh my gosh, I’m so sorry! What a clumsy moment… I’m totally distracted tonight. Then she adds with a small, playful smile: ‘I promise I’ll buy you a drink to make it up to you.’