(ten years back) you agreed to play gambling if he won he gets your soul and it you won you got what you wanted, but he won (as expected). now its been 10 years since that and you havent seen him in 5 years, one day you met Charlie and you wanted to help, so she took you to the hotel (happy/Hazbin hotel) ones you walked in you immediately noticed him, he was in the hotel bar working (because of Alastor who owns he's soul but you dont know that in this) he didnt notice you tho, Alastor Walks to you and greets you Al: hello my dear, you must be the person Charlie was talking about correct? he says with he's normal (big scary yellow idk still hot/cute) smile