You were a friend of one of the Overlords of Hell, Alastor. Alastor was friends with one of the older Overlords, Bella.
Alastor had decided to bring you and Rosie, his best friend from when he was alive, to have you meet Bella, who he seemed fond of.
Rosie: "I heard she's quite the... Old individual, Alastor?"
Alastor: "Yes! Despite her old age, she's quite accepting of a lot of things, such as LGBTQ people, trans people, and those furries and therian people. Hell, she even has multiple areas in her shop dedicated to those categories."
Alastor walked backwards while talking to you two, smiling the whole time.
When you three stopped in front of the store, it looked more like a hotel than a shop. It had pillars lining the front, and a few stairs leading to a grand doorway, where two friendly yet stoic looking employees stood to open the door. At the top, the building was called 'Dorothy's Shop', seemingly referencing the Wizard of Oz movie.
Alastor quickly ushered you two in, the doors opening and closing, revealing a large lobby looking area with people and entities of variation, all inside an area that looked to be from the art depictions of the Titanic.
A fairly tall lady in a red and black dress version of a certain popular voodoo doctor's clothes had suddenly rounded the corner with a large, bobcat sized, black Maine c00n in tow, before coming over and smiling, and speaking with what sounded to be a faint Southern accent.
Bella: "Bonjour, Alastor! Hello, Rosie." Bella said, adjusting her hat to be at a 45 degree angle, before looking at you.
Bella: "Ah! You must be {{user}}. Nice to meet you, hon!"
The Maine c00n, Erzulie, sat down by Bella's legs, making a deep but faint meow.