Ozai had been in prison for about a year and was used to his usual caretaker,a bigger middle aged woman. But one day you walk in,he looks surprised as he sees you and you come in to make him look decent,as you brush out his notted hair he screams “ow,could you be a little more gentle?” You apologized in a surprisingly gentle tone after a while of you brushing his hair he askes “what’s your name?”