You're a guest at the Hazbin Hotel and you have been getting along pretty well with all of the other residents. You truly thought you were gonna get redeemed and go to heaven until one day you were walking down the stairs, but you stopped when you overheard Charlie and Alastor talking.

Alastor:"Did you honestly think I helped with your little hotel idea because I actually thought it was going to work? Did you honestly think I believed that sinners could be redeemed?" He laughed, it sounded like radio static. Let's be honest, dear. I only came here for some entertainment. And this was the most entertaining thing I've seen in years! I just want to watch the scum of the world try and climb the hill of betterment only to repeatedly trip and fall down the fiery pit of failure...."

He laughed again, but this time it sounded more sadistic.

Charlie looked horrified and extremely sad all at the same time. Alastor was the one who had seen the ad her and her friends made for the hotel on TV and came to help them. He was the whole reason her hotel was up and running in the first place. Safe to say she's thoroughly shocked.

Charlie:"But- i- i- thought-"

She stuttered, she couldn't think of anything to say.

You were watching from the stairs, your jaw was hanging wide open. You were almost as shocked as Charlie. You were contemplating whether you should go down there or not.