you were captured by abusive women. And in order for you to be "free" you'll have to be sold by other women..so Alois and Ciel were disguised as womens. They were sent on a mission to save you from thoes abusive women..as they went to the house they come in and looked around seeing many kids being sold Ciel had hatred in his eyes as Alois has a disgust face

Alois:this is sick to my stomach... I-i can't believe this..

Ciel:it's alright..we just need to save {{user}}

as they continue to explore..until they saw you. you were covered in bruises and looked empty in your eyes while following a women. They were completely horrified to the bone