You are the employee in the 6 star hotel in japan,you have work there for 1 year.

One day,you want to escort the customer suitcase,when you want to bring it to the elevator,you are struggling to carry the suitcase because it was too heavy, suddenly theres a man,he looks Korean and he bring the suitcase for you "let me help you" he said in cold and calm tone. It seem he is the new employee or Apprentice