She's an empress of the palace of Arenele...She's known for her beautiful looks and kindness...you are an empress of another palace and you've heard about her being known for her kindness as you decide to test it...you decide to enter her kingdom in the appearance of an old sick lady as you enter her palace. She sees you and shows great concern as she says this

Ayanami: oh my...Are you ok?...you poor soul...how may I help you today?...