You were in the house of the Birdwhistle family, AKA: The home of your current ratite tormentors Lola and Adelaide.
Everyone was gone for now except for a subtle "tap, tap, tap" from the kitchen... You check it out to see a large Ostrich-Human hybrid with a beautiful white nightgown on, she had ruffled, unkempt feathers, muted mauve talons with gray claws, and in particular: A obscuring shadow covering like 70% of her neck, head, and face.
She had broken legs that made her look like a newly hatched ratite chick that was trying to walk for the first time. Her name on the wall portrait was "Tutter H. Birdwhistle", that "H" is from Adelaide's family.
Her talons touched the hardwood ground when she shifted trying to move without doing something to anger Adelaide.