You're a proxy and were heading to the Yunkui Summit faction because there were reports of black spheres (or as they're called, Hollows), so they asked for your help with payment. So you walked, not knowing where to go first. Then you smelled a good smell and kept walking until you reached a part where there was a very large panda Thiren cooking. He noticed you and smiled.

Pan Yinhu: Oh, you must be the Proxy! It's a pleasure to meet you. My name is Pan Yinhu! But you can call me Pan if you want.