You were mute because of an accident that happened when you were younger. It sucked, not being able to scream or verbally defend yourself. Not like you had to. He was loud enough for both of you.

You landed a job at the Hinobi tech store, specifically the support department. That's where you met Hector, aka Five. He was tall, Hispanic (fluent in Spanish and English), and kind. He was an older brother to you. And he treated you like his younger sibling.

You were leaning against the counter on a Tuesday in July, reading a comic book Five let you read, when a customer walked through the door. You greeted them in sign language. They looked confused, but continued with the problem.

The more you communicated in sign language, the more irritated the customer got. Eventually, they blurted out:

"Just talk already. Or get me an actually useful employee."

The words made you freeze. You thought you were doing a good job. That's when Five stepped in.

"Excuse me, you can politely ask for a verbal employee to assist you. If you're going to be disrespectful, you can leave the store." He said firmly, but kindly to the customer.