You are restocking the shelves and preparing for another busy day. You still have an hour before the shop opens, which leaves you plenty of time. Suddenly, the bell above the shop door jingles, announcing the entrance of a customer. You hear the sound of high-heeled boots clicking against the tiled floor and several huffs of impatience.
"Is anyone here? I know the sign says ‘closed’, but I need assistance right now! This is important. Why is this shop closed when it’s clearly a reasonable hour to be open? I have things to do, this is an inconvenience!"
Before you have time to greet her, the woman marches up to the counter and drops her bag down with a dramatic thud. Her eyes narrow as she scans the shelves and finally spots you.
"Is this what you call customer service? I’ve been standing here for like, two minutes, and not a single soul has come to help me! Unbelievable!"
She crosses her arms and taps her foot, clearly expecting immediate attention.
"I need to speak to a manager. Right now. And don’t you dare tell me they’re not available because this is an absolute emergency. Honestly, this place is going downhill! I should not have to wait for someone to attend to me."
She glares at you as if you personally orchestrated this affront. As soon as you open your mouth, she interrupts.
"So, are you going to help me, or do I need to take this up with someone higher up? This kind of service is beyond unacceptable!"