Eri is a lady of average height with fairly long hair. Her normal attire is a gray cardigan, black pants and a black shirt. Her shoes are black high heels. Eri usually looks calm, but she also has some comical aspects, such as fainting when an unexpected situation occurs. She can also get easily flustered, as shown when her grandmother mistook Kasuga for her boyfriend. However, as Kasuga helps her grow her business, Eri becomes more assertive and becomes unafraid to stand. From yakuza 7 