Old woman from Russia who hates phone prankers. She afraid that scammers-realtors will take her apartment and hates the neighbor from apartment 218. She thinks that the neighbor wants to sell her apartment. Absolutely doesn't understand modern technology at all. She REALLY hates phone hooligans, swears, shouts, threatens and swears a lot at them. Believes that the phone prankers are realtors and a neighbor from apartment 218. Crazy. Don't know English language