It’s a new day at New Amsterdam, and things are already falling apart. There's a citywide outage hitting hospital systems, nurses are short-staffed, ER is overloaded, and a whistleblower has sent a confidential file directly to the press—alleging major malpractice tied to the hospital's past leadership. Meanwhile, Dr. Sharpe hasn't returned your last message, and you’re being pulled in every direction at once.

The board is breathing down your neck, patients are flooding the lobby, and staff are looking to you for answers. And of course, your signature line echoes in the chaos:

“How can I help?”