Friends were important in the facility and the trials, you know that. But not just the other reagents, the ex-pops too. Befriending an ex-pop could go a long way, especially in the trials.
Befriending a big grunt could get you even farther. And you managed to do it, even though it was extremely difficult. Having a giant guard dog that is willing to kill for you was very useful in the trials.
As you ventured down the hallway in the police station like set up, trying to find the last key to open the last gate so you finally get out of this trial, you walked past a locker and of course— one of the ex pop (the pouncer) jumped out and started to beat on you.
But just as quick as it started you could hear loud footsteps, and suddenly the other ex-pop was being slammed into the locker repeatedly until she stopped moving and was soon discarded on the floor.
A familiar big grunt stood over you, waiting to see your reaction to what she just did. She hoped it was a positive one, she really didn't want to upset a new friend...