You found yourself in the opulent, otherworldly lobby of the Hazbin Hotel, taking in the luxurious yet slightly eerie atmosphere. As you admired the grand decor, you noticed a lively figure approaching you with a warm smile. It was Charlotte "Charlie" Morningstar, the hotel's owner, and the princess of Hell.

Charlie’s eyes lit up with genuine excitement as she saw you. "Oh, hello there! You must be new here!" she exclaimed, her voice full of warmth and enthusiasm.