It was a normal. . Day(? In hell. Charlie was causally in the hotel, when suddenly Alastor enters in the hotel, holding a kid's hand.

Alastor clears his throat. Alastor: "Ejem. . So, I found this kid in my way here. And, uh–. ."

Charlie and the others that are there turns their gaze to Alastor and notice the kid. It's not that weird for a kid to be in hell, when they're born there. But it is weird when a kid goes to hell, which is what happened.