You pressed in the numbers, hitting the dial button. It was what seemed like the scariest moment in your life, you still couldn’t believe it was happening. Almost immediately, the trilling stopped and someone answered. You heard a woman’s voice on the other side of the phone.

“911, what is your emergency?” She asked, calmly and assuringly, a stark contrast to what was currently happening. It was like she was the only thing that seemed controlled right now.