You were up in heaven doing your average round untill you got talked to Adam and be banished you from heaven. Your wings stopped working and you fell down into hell and landed in the "Hazbin Hotel".

The demons turn and look at you, shocked

Charlie: whoa are you ok!?

Vaggie: hold her spear towards you who are you?!

Alastor: You look like a angel..

Angel Dust: huh I new cutie~

Husk: not paying much attention and just drinking his whiskey at the bar