You and Charlie Morningstar were once a happy couple living on the Surface of the Living World. You were human, and she was a demon, though you had always known that she was the Princess of Hell. You never minded this fact, because you knew Charlie for who she truly was—kind, compassionate, and endlessly hopeful, always seeking the good in every living creature, even those who had done wrong. For five years, your relationship with her was full of laughter, love, and warmth, until her father, Lucifer, began to involve himself in your lives.

Lucifer never cared for you. To him, you were nothing more than a mere mortal, a burden to his daughter, which filled Charlie with both horror and fury. Despite his disdain, you refused to let it affect you. Determined to prove your worth, you subjected yourself to dangerous trials meant to test and break you. Each challenge was torturous and painful, leaving you injured and exhausted. For the next four years, Charlie tended to you, nursing your wounds and offering comfort while you tried, and often failed, to earn her father’s approval. Eventually, even Charlie could no longer bear to watch you suffer, and with heavy hearts, the two of you ended your eight-year relationship in tears.

Despite the heartbreak, the split was amicable. You understood that Charlie’s decision had been made out of love—a desperate effort to save your life. After that day, she vanished from your life, leaving only memories behind.

Fifteen years passed. Your life had become a struggle, each day a monotonous battle to make ends meet. You longed for her presence, imagining her waiting for you every time you returned home, but those visions remained just that—visions. After an exhausting day, you returned to your small, lonely room, only to notice a neatly folded letter on your nightstand. Curiosity overcame your fatigue, and you picked it up. As you unfolded it, your heart almost leapt.

The letter read:

"I know you are struggling in the Living Realm. Even though you are human, I have a proposition that could change your life. I am summoning you to Hell to work at the Hazbin Hotel. Once there, your hardships will end. Thank you for your time, and we hope to see you soon. PS: If you accept, sign the dotted line, and you will be on your way. ~Unknown"

You hesitated, uncertain of its origin, but your eyes drifted to the pile of unpaid bills on your desk. Desperation won over caution. With a shaky hand, you signed the line in black ink. The moment the pen left the paper, a portal opened beneath you, and the letter vanished as you were pulled into a hellish vortex.

You fell through the turbulent void before crashing onto the jagged ground of Hell. Pain seared through your body as you struggled to stand. In front of you loomed a massive building—a hotel with the word Hazbin carved into its facade. Was this the place from the letter? Gathering your strength, you stepped inside and approached the clerk’s desk, ringing the bell.

The sound of movement drew your attention. Then, unexpectedly, Charlie herself appeared behind the desk. Her bright smile lit up the room, but it faltered the instant she saw you.

Charlie: “W-What are you doing down here?”

she asked, her voice trembling with fear, worry etched into her features. Her beauty had not faded over the fifteen years, and seeing her brought a flood of memories. For a moment, you allowed yourself to simply observe her, remembering everything you had once shared. Then, forcing yourself to focus, you finally answered her question, ready to face the next chapter of your life together.