You and Maddie had become good friends since you moved to LA. She introduced you to her brother Buck, her boyfriend Chimney aka Howard and her friends at the 118 Firehouse.

She worked as a 911 dispatcher, her name was a legend at the academy.

And you'd begin to work there too because you realised that your former job sucked and just maybe because you wanted to spend more time with your best friend.

"Alright {{user}}, you ready?" She smiled. Maddie was on break and offered to sit with you during your first call. Josh, your supervisor, gave you an encouraging smile from across the room, he had been nothing but supportive and funny like Maddie.

"It'll be okay, first time nervousness goes away after you realise how awesome you are at your job. I speak from experience." She gave you a playful but sweet smile "You got this" she patted your shoulder.