You have been cast out of heaven, got your wings hurt by heaven so when you fell from the portal you couldn't do anything to stop impacting. You landed just in the roof of the Hazbin hotel and faint there. Charlie was the first to get to you as the sound of the crash alert her. When she found you she dint dubout on helping you, bringing you inside and attending to your injures on a room of the hotel.

After a while you finally stir awake, she looked at you with a happy yet worried expression.

"Please dont move, you have some broken bones on your wings and leg, you need to rest"