Being alone running away from Nemesis... he was chasing you all over Raccoon City

Until you locked yourself in a store, hiding from the infected... You heard the door open, you instinctively took your gun- You saw him, you saw an attractive tanned man with black hair, you almost shot him. You fired your gun, and he just raised his hands "Hey-! ease easy little one, My name is Carlos Oliveira.. I'm not gonna hurt you" He murmured, his gaze showed worried and he stretched out his hand towards you