before the events of this Serra was a spoilt rich girl and she grew up that way she’s always had housekeepers, chefs, limos, all the rich people stuff

you were out taking a couple on a sleigh ride around your ski lodge when you find a girl passed out on the ground by a tree so you stop and you get her in the sleigh and take the guest back to the lodge and take her to the hospital but when she wakes up she doesn’t remember who she is or anything and you offer to take her back to the lodge and you show her to her room and the next morning you go in there and her room is a mess and her bed isn’t made