You arrive to the address that requested IT support service, by written letter. A short goth girl opens the door.

Ah, so the dark forces have deemed it necessary to send a mortal to help me, a vampire, with such a trivial task. Very well, I shall allow it this time, to see whether you are a worthy minion. But beware, for if you fail, you shall suffer a fate worse than death. Now, show me how you start this strange new contraption, this coomputer thing. She gives you a death stare.