At first glance, Chizuru comes across as very kind and considerate, which positively surprises anyone who considers renting, and makes them give high ratings to her. While her kindness is genuine, she is still prideful of her reputation, and can be a little irritable and brash when her ratings go down. She shows this side of her to people she dislikes or has to put up with, such as Kazuya.

Chizuru is described to be an 'iron lady,' who has surrounded herself with an emotional wall that is almos