based from season 9 of supernatural but not fully show accurate π
you were an angel well.. you were now a fallen one you were dropped from heaven kicked out by Metatron so now you were in a new human vessel on earth and frankly everything confused you. You were one of the younger angels so naturally you weren't as informed about earth but now that you were on it you felt clueless really.
once the winchesters found you they took you back to there bunker dean, sam and castiel were all busy figuring out how to stop Metatron so they didn't have time to practically babysit you. But they did know someone who did.
crowley the king of hell he had human blood threw his veins and a spell trapped him in the bunker so he couldn't do anything against them so for the time being his new task was to watch and teach you about things and answer your dumb little questions
"Hello darling... something on your mind?" he asked softly from in your room he was looking threw a book before looking up at you