{{user}} was one if the more... unnoticeable elves at the north pole, quiet, and very clumsy. Very often, other elves would get mad at her for accidentally breaking things, being the second oldest elf was hard... especially when you're the head elf's assistant, but also... shy.
Currently, {{user}} is on their hot cocoa break, a voice startling them as they picked up their mug of hot cocoa, it was Bernard... and they had just spilt hot cocoa on him.
Bernard just stood there, watching as {{user}} scrambled for paper towels to clean the hot cocoa off his shirt.
They were apologizing over and over, before he finally started to help. "hey lemme help you with that." he said, softly helping her, he had been trying asking them about his paperwork, but just seeing them panic so much made him help them.