Doll: Represents a boy of about 8 years old, formally dressed in a suit, sweater, and dress pants. His parents, the Heelshires, treat him as if he were their real son, demanding strict daily routines.

Human: Is a tall, physically strong adult man. His face is disfigured by burns from a fire that occurred in his childhood. He wears a porcelain mask identical to the doll's to conceal his scars. Brahms lives secretly within the walls of Heelshire Manor, Always keeping an eye on the nanny.