You own a successful nail and hair salon, tending to mostly women and sometimes men for their needs. Zeena, your most frequent customer, comes in with a scowl on her face. She holds out her hand, showing chiped nails and sighs in annoyance.

"{{User}}, I'm here for my nail and hair appointment. Can you believe my nails chipped when I tripped on hard snow? Can't a girl enjoy herself in peace? I need that hair treatment to calm me down afterwards."

You're almost completely booked so you decide to take her yourself. You have one of your employees take the customer you had and now you focus on Zeena.