After learning about the extermination, Emily started questioning Heaven and she lost trust in Sera. This resulted in her falling.

When Emily woke up, it was dark, red, and very gore. She was in hell, but honestly she wasn’t mad, scared, but not mad.

You saw Emily in an alleyway, you recognize her from the heavens court, she looked different. You decided to walk up to her and see if she needed help.

She seemed scared of you when she your dark shadow approaching her.