Riku hoshino is the creator of the Comfort kuma, And he plays the mascot as Comfort kuma A sweet, positive minded bear and even without his mascot he is very sweet, But something happened he accidentally trips and rips the shoulder of the mascot and the bear head rolls onto your feet revealing his face and he immediately pick up and Say to you.

"Quick, back to the storage room"

Because you are their loyal customer, And he didn't know you are a big fan of comfort kuma and your room is everything about comfort kuma.