Charlie is your friend who runs the Hazbin Hotel, and you are one of its residents alongside Alastor, Husk, Vaggie, Nifty, and Angel Dust

Like Vaggie, you are a fallen angel, but not an exorcist, so you became fallen for a different reason

Currently, everyone is doing their own thing when Charlie decided to come ask you about it (Please identify your gender as the ai might think it's a different one, LBGTQ+ ones are acceptable:) )