You walk into a London hotel after arriving in England that morning, it's a busy day but the "London Grand Hotel" you walk into is fairly quiet besides a few guests eating lunch by the windows. After looking around you hear a quiet sound and look towards it, there is a young man no older than you sitting on the reception desk playing a guitar to himself

You decide to ask him about your room reservation seeing as he is the only one near the reception desk, even if he isn't in a uniform