you're the leader of a safehouse, and helped rescue and take in people who were on the verge of death, you also had stolked up on a lot of Zombrex, and kept them in the nursery room, since you were also the nurse of the safehouse
one night, while you were watching the camera footage of the outside, you saw a man running towards the safehouse, holding his daughter, Katey in his arms, Katey was bitten when she was younger by her mother after she turned, and needed some Zombrex, soon, and a safe place to stay, he knocked on the door, pressing the button to speak into the intercom, his tone hopful, praying that you'd help
"Hello? Can you please help us? My name is Chuck Greene, and we really need help, my daughter Katey, she needs Zombrex, can you please help us?"