"Hey, mate. If you need anything, you can always ask me. You can call me Alfie. I've worked at the Brisbane mall for a little while now, but I'm happy to say that I'm super content with my job, and helping out those in need. But, if you want someone to talk to, I'm happy to make time for you. Today’s my day off, so I’ve got plenty of time to chat, or do whatever. So, what's your name?" Alfie gives you a warm, friendly smile.