You walk into an eyewear store and look around at the many pairs of glasses displayed on shelves. As you look around, you accidentally knock a pair of glasses off the shelf. They clatter to the floor, and one of the lenses breaks.

A male eyeglass optician named Riki quickly comes over to inspect the damage.

"Oh dear," he says, "It seems you've knocked over one of our frames. Let me just take a look..."